These terms apply when you buy from goodee.co.uk. Please read them before ordering — they set out your rights and ours. Nothing here affects your legal rights as a consumer.
About us
goodee.co.uk is run by Goodee, ADDRESS-NOT-SET. Email: EMAIL-NOT-SET.
Your order
- When you place an order and pay, you’ll receive an email confirming it. Our contract with you starts when we send that confirmation.
- We may cancel an order and refund you in full if we can’t make it — for example because of a pricing error, or because the artwork breaks the rules below.
Prices and payment
- All prices are in pounds sterling (£). Prices shown are the full price you pay for each item.
- Delivery costs are shown in your cart and at checkout before you pay. Standard UK delivery is £3.95, free on orders over £50.00.
- Payments are processed securely by Stripe. We take payment when you place your order.
Artwork you upload
When you upload artwork or design an item in our studio:
- You confirm that you own the artwork, or have permission to use it, and that printing it doesn’t break anyone else’s rights (such as copyright or trade marks).
- We won’t print anything that is illegal, hateful, discriminatory, sexually explicit, or that infringes someone else’s rights. We may cancel such orders and refund you.
- You let us copy and print your artwork only to make your order and show you previews. We don’t use it for anything else.
- Low-resolution images can print less sharply. The studio warns you when this might happen, and we can’t accept returns for that reason.
Designs we create for you
If you use our “Design it for me” service, the design we make is yours to wear and reorder, and we won’t sell it to anyone else. We may show it in our portfolio unless you ask us not to. Any photos, logos or other material you send us must be yours or used with permission.
Colours and printing
Screens show colours differently, so printed colours may look slightly different from what you see on screen. Small differences in the position of the design are a normal part of pressing designs by hand and aren’t a fault.
Delivery, cancellations and returns
These are covered on our Shipping & returns page, which forms part of these terms. In short: ready-made designs can be returned within 14 days, custom designs are made just for you and can’t be returned unless faulty, and we’ll always put right anything that’s faulty or misprinted.
Our responsibility to you
If we break these terms, we’re responsible for loss or damage you suffer that is a foreseeable result of that. We aren’t responsible for losses that weren’t foreseeable, or for business losses. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t legally be limited.
Your information
We use your personal information as described in our Privacy policy.
The law
These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
Contact us
Questions or problems? Email EMAIL-NOT-SET — we usually reply within one working day.